Wednesday, December 9, 2015

Upgrades for December 2015

A letter from our VP of Sales, Eddie Whalen-

December 9, 2015

Good Morning User!

First of all, everyone at would like to wish you, your staff, and your family a Happy Holiday Season.  Thank you for using our platform in 2015.  We look forward to many more years of working with you.

I'm reaching out to you today to let you know that we have rolled out a number of bug fixes, improvements, and new features.  Among the new features are-
  • An area for doctors to sign their name and store it for automatic signatures on rabies certificates
  • A tick box in the client section that exempts the client from sales tax
  • More options in the reports section
We will be following up with videos that will show you how to utilize the new features.  As usual, it is extremely important to clear your cache immediately today so you don't run into any issues.
If you notice any glitches, please reach out to your account manager.  We will be manning the phones all morning to help you if you run into difficulties.

Once again, thank you for being a user!  We wish you a safe and prosperous 2016!


Eddie Whalen
Vice President of Sales
Office- (855) 838-6334

Cell- (516) 939-VOS1    

Wednesday, October 21, 2015

Multi Pet Invoicing Feature

Every month, the team at rolls out a new feature based on our user feedback.  Today, we added a feature that many of you have requested- Multi Pet Invoicing.

Dr. Eric Bregman has created a video that gives you a tutorial on how to use the new Multi Pet Invoicing feature.  You can watch it by visiting the video on our YouTube Page.

As always, when we add a new feature, you must clear your cache to ensure you won't have any issues.  Many users wonder why we insist you clear your cache when new features or fixes are added.  We found a great website called where Leo Notenboom, a software engineer since 1979, answers all of your questions about the internet.  He gives a great explanation on why you should clear your cache.  You can read about it by clicking here.

Our goal at is to make our website the #1 Veterinary Practice Management Platform on the market.  User feedback is very important to us, so if you have any suggestions for new features, please write them below or contact our team at  We hope the new Multi Pet Invoicing feature saves time for you and your staff!

Thursday, July 23, 2015

Our Instructional Webinar Series

In an ongoing effort to make sure all of our users are using the platform efficiently, we are happy to announce a series of webinars we will be conducting over the coming weeks. Each of these webinars will consist of a 10 to 15 minute tutorial, and a Q&A will be opened at the end to answer any specific questions our users may have.

Dr. Eric Bregman, VMD
Dr. Eric Bregman, CEO and Founder of, will be conducting each webinar and will explain how he uses the platform in each of his Animal Hospitals.

Here is the schedule and the list of topics. Space is limited so please sign up at the bottom to reserve your spot.

Monday, 7/27, 8pm EST- Tips & Tricks- Using VOS Efficiently
Wednesday, 7/29, 3pm EST- Utilizing your calendar- Tips & Tricks
Monday, 8/3, 8PM EST- Setting up your inventory/procedures/vaccinations
Wednesday, 8/5, 3PM EST- Creating & Sending Invoices- Tips & Tricks
Monday, 8/10, 8PM EST- EMRs- How to utilize all of your forms

If you have a schedule conflict, don’t worry! Each of these webinars will be recorded & uploaded to our YouTube Page.

If you’d like to suggest a topic, please do so below, or write it on our Facebook Page.

Tuesday, July 14, 2015

July New Feature Deployment

On Tuesday, July 14th, we will be doing another deployment that will add a few new features.  As always, please remember to clear your cache to avoid any issues.  For a quick reminder how to clear your cache, click here.  Below are some highlights of the latest upgrades-

One of the main upgrades this deployment will add is a Minimum Distribution Fee.  Users will now have the ability to assign a minimum distribution fee to any item in inventory.  This will allow your practice to be compensated for stocking, preparing and dispensing prescription items regardless of the quantity dispensed.  You will have the ability to set the fee for each individual product to satisfy your practice's needs.

For those practices taking advantage of the ability for to automate your reminders via email, you will now have the ability to run a report to examine what reminders have been sent in the last 90 days.

The report will be in an excel format and can be sorted and edited to meet your individual practice's needs.

Users will now also be able to print Chart Labels from the Patient information Screen.  You will see a free form text field available on the chart label to request procedures, document allergies, or alert staff to patient specific concerns.

To facilitate a better user experience, the monthly calendar will now focus on the current week.


Appointments are a valuable resource. now allows staff to check a box on the appointment screen to indicate that an upcoming appointment has been confirmed. Once saved, the date and time of the CONFIRMATION and the name of the staff member who confirmed the appointment will be visible.

We have new upgrades in the queue that we are planning on deploying in the coming months.  As always, if you have any suggestions, please reach out to your account manager.  Thank you for using! 

Thursday, June 11, 2015

Check Out Our New Website!

Since our company formed in 2010, our users have been our greatest asset.  We've received countless ideas and suggestions, all which were documented and prioritized, and have added tons of new features to the platform.  On June 10th, we published a new website that goes into more detail and lets visitors know can give a practice everything they need to run efficiently.

Take a tour of our new Features Page and let us know what you think!  Thanks for all the great ideas and for being part of the family!