UPGRADES AND ENHANCEMENTS FEBRUARY 2018

Dear VetOfficeSuite.com Users:  

In our efforts to continually improve VetOfficeSuite.com and the user experience, the following enhancements and improvements will be deployed on the morning of Thursday February 1, 2018.  Please be sure to clear the cache on all devices, including mobile devices, on the morning of February 1, 2018.  Instructions for clearing cache can be found at http://www.refreshyourcache.com/en/home/.

For those of you using the most updated version of Google Chrome, instructions for clearing your cache can be found at Clearing Cache Google Chrome.  For convenience, it is only necessary to clear cached images and files.

CANINE AND FELINE DENTAL FORMS:

We are pleased to announce the creation of interactive dental forms for your canine and feline patients.  Users will now have the ability to create a dental form, document areas of concern, dental disease and extractions.  The form will print on two pages of 8.5X11 paper and can be emailed to clients following a procedure.  These forms are available for canine and feline patients and the dentition is mapped accordingly.  Simply click the mouse or use your finger on a tablet to highlight an area of concern.

THUMB NAIL IMAGES OF FILES IN THE DOCUMENTS AND IMAGES SECTION

In an effort to make it easier to find the images you wish to view, we have added thumbnails of all images and pdf documents in the documents and images section. You can now quickly and easily find the radiograph or ultrasound image you wish to view.

TICK BOX FOR CLIENTS WITHOUT EMAIL ADDRESSES

User may now tick a check box for clients that do not have email addresses. This will allow you to enter those clients into the system without requiring an email address.  A new report has been created named "Clients without email addresses".  This will allow you to identify those clients and communicate with them via telephone or regular mail.  NOTE: Clients that do not have email addresses will not receive automated email reminders for appointments, vaccines or preventatives.  Those clients will also not have pet portal access, as that requires an email address.  Be sure to click the SAVE button after selecting the tick box.

UPCOMING FEATURES:

Our development team is working hard to build new features to improve the user experience.  The following items are currently in development and on our testing site.  We will update you with expected deployment dates shortly.

• ANTECH Laboratory Integration:  Users will be able to create lab requistions from within VetOfficeSuite.com and have those results automatically populate into the patient record.
• Transfer patients from one owner to another
• Print all reports on iOS devices

NORTH AMERICAN VETERINARY CONFERENCE:

VetOfficeSuite.com will be exhibiting at the North American Veterinary Conference in Orlando Florida.  Stop by booth 3539 and visit with us.

Please contact us if you have any questions or if you have any ideas for more upgrades.  We hope you enjoy the latest features. Thank you for being a VetOfficeSuite.com User!

UPGRADES AND ENHANCEMENTS OCTOBER 2017

Dear VetOfficeSuite.com Users:  

In our efforts to continually improve VetOfficeSuite.com and the user experience, the following enhancements and improvements will be deployed on the morning of Wednesday, October 18th.  Please be sure to clear the cache on all devices, including mobile devices, on the morning of October 18th.  Instructions for clearing cache can be found at http://www.refreshyourcache.com/en/home/.

For those of you using the most updated version of Google Chrome, instructions for clearing your cache can be found at Clearing Cache Google Chrome.  For convenience, it is only necessary to clear cached images and files.

ABILITY TO SET THE TRANSACTION DATE:  Many users have requested the ability to edit the transaction date. This is particularly valuable for mobile users who may be entering transactions at a later time.  VetOfficeSuite.com now allows users to select the date when a transaction occurred.  Please see the video below.  Note that when a date in the past is selected, all transaction and reminders will be posted to that date.

ABILITY TO EDIT LOT NUMBERS:  When an item is transacted that requires a lot number (i.e.- a vaccine), users will now have the ability to go back into a saved transaction and edit the lot number.  This is a valuable tool if the lot number has been entered incorrectly, or if you need to enter a lot number at a later date.

MULTIPLE REMINDERS:  Multiple reminders that are due on the same day will now be condensed into one email that is automatically sent to the client.

DEBIT CARD:  Debit card has been added to the forms of payment section of the transaction screen.  For those users who accept debit cards, you can now track and report that method of payment.

PRESCRIPTION LABELS:  We now offer the ability to either save or print a completed prescription. This will be particularly valuable for those users that operate on mobile devices that are not connected to a printer.  After completing the prescription, click the save button to save the label to the transaction.  When working on an iPad or iPhone, please close the window so that you can return to the transaction screen.

   

Note the instructions to close the pop up window:

     

CODE INDICATING A PATIENT IS HOSPITALIZED:  We have added the ability to easily recognize patients who are hospitalized.  When performing a transaction for a patient, there are now system codes called "Hospitalization Check-in" and "Hospitalization Check-out"  Transacting this code will cause the text of the patient's name to be red.  When the patient checks out and the check-out code is transacted, the text will turn back to black.  It is important to still check the hospitalization box on the transaction screen if you would like to keep the invoice open.

QUICK APPOINTMENT BUTTON:  We have added the ability to create a "Quick Appointment"  This button will appear on all screens within VetOfficeSuite.com.  When a user clicks the Quick Appointment button, a pop up box will appear that requests four pieces of information.  Once that is filled out the user clicks "Book Appointment" and they are taken to the Create Appointment Screen.  When that data is filled out and the user clicks save, the client, patient and appointment are created.  The user then has the option of completing all the other required information at a later date.

FREE FORM TEXT FOR REFERRAL TRACKING: Users now have the ability to enter free form text in the referral section of the client information screen.  Simply select "Other" and then enter the appropriate text.  These "Other" referral sources will be reported on the "Referral Sources" report.

TELEPHONE NUMBERS ARE NOW TAPABLE ON A MOBILE DEVICE:  For mobile users we have added the ability for the telephone number to be tapable on the iPhone.  Simply open the client's information page and tap on the telephone icon next to the phone number.  This will prompt your iphone to initiate a call.

ADMIN ONLY PRICE CHANGES:  We have added a tick box to the "My Account" section of VetOfficeSuite.com called "Admin Only Change Transaction Prices"  When this box is ticked and your account is updated, only admin users will have the ability to change prices in the transaction screen.

REASON FOR VISIT ON THE POP UP WINDOW IN THE SCHEDULER:  When the user hovers the mouse over the scheduled appointment, the pop up box will now additionally contain "Reason For Visit".

MANUFACTURER: The manufacturer of a product has now been added to inventory and procedure reports.

FOLDER SORTING:  Users can now sort the folders in the Documents and images section. They may be sorted alphabetically by name or chronologically by date.  Simply click "Name" or "Date" to sort folders in ascending or descending order.

DEACTIVATE CATEGORIES AND ITEMS:  In order to preserve database integrity and reporting, we have added the ability to inactivate entire categories and individual items.  If an item is inactive, it will no longer appear as a selectable item in the transaction section.  When examining items in a category, users can select to view active or inactive items.

SALES TAX REFUND:  We have added a feature that now allows for the system to automatically calculate sales tax and refunds.  If an invoice is deleted or changed that included a sales tax addition, it will be reflected on the Taxes report.  If a user credits a client on a new transaction for an item that sales tax was charged on, when that invoice posts, it will include a sales tax refund that will also post to the taxes report.

Please contact us if you have any questions or if you have any ideas for more upgrades.  We hope you enjoy the latest features. Thank you for being a VetOfficeSuite.com User!

VACCINE CERTIFICATE AND REMINDER IMPROVEMENTS

Dear VetOfficeSuite.com community,

As we strive to continually improve the application, we have just released some improvements to the vaccine section in View Medical Records.  Please be sure to clear the cache on all devices that use VetOfficeSuite.com this morning.  Instructions for various devices and web browsers can be found at http://www.refreshyourcache.com/en/home/

Please note the following changes.

1.  Visual Icon to Identify Vaccines entered through the "Add Existing" Portal:

We have added a visual icon to the vaccinations section so that you can quickly and easily identify vaccines that have been manually entered.

2.  UPDATING REMINDERS:

VetOfficeSuite.com will now automatically update previous reminders and replace them with new ones.  In the case example demonstrated below, the patient was previously vaccinated with a three year canine rabies and a DA2PP vaccine.  When those SAME vaccines are transacted again at a later date, the previous vaccines will be marked "UPDATED"  This will automatically update the reminder system to only send the new reminder and will cancel the old reminder for the previously administered vaccines.

3.CERTIFICATE IMPROVEMENTS

Printing of vaccine certificates has been improved to ensure that only the selected vaccinations appear on the vaccine certificate.  Remember, these certificates can be digitally signed within the system, and they can be printed, saved as .pdf files, or emailed directly to the client from our servers.

Thank you for using VetOfficeSuite.com. Your continued support is much appreciated.

Eric Bregman, VMD

CEO

VetOfficeSuite.com

New Features Review by Dr. Eric Bregman, CEO of VOS

Dear VetOfficeSuite.com Community:  We are pleased to announce that on the morning of Wednesday, October 5th, we will be rolling out several new features and enhancements for VetOfficeSuite.com.

It is important that you clear the cache on all devices that you use VetOfficeSuite.com on.  For reference, you may visit Refreshyourcache.com.  This site provides instructions for clearing cache on multiple devices and web browsers.

NEW FEATURE LIST

Auto Save on the Soap form:  We have updated the SOAP forms to allow for auto saving.  Should you accidentally close your SOAP form window, or hit the back button, the information you have entered is automatically saved.  It is important to remember that if you create two SOAP forms or do not want to use the form created for a patient then you delete it or edit it within 24 hours.

The Monthly and Weekly Calendars will now all begin on Sunday:  All calendars in the system will now begin with Sunday.  

Ability to Inactivate an Inventory/Procedure/Vaccine Code:  Admin users will now have the ability to inactivate an inventory/procedure or vaccine code.  This feature will allow an item to be inactivated.  It will then no longer populate on the transaction screen.  All reporting features will remain intact.  Users SHOULD NOT delete or CHANGE the name of items.  Ideally, if you no longer use an item, or you want to change the name of an item, users should create a new inventory/procedure/vaccine code.  This will allow for a much-improved reporting system.  Items can be re-activated by simply unticking the check box.

When an item is tagged inactive, the screen will appear grayed out.  This is normal and alerts the user to the fact that the item is inactive.

SPAY NEUTER TICK BOX:  Users will now have the ability to tag a procedure code as a Spay/Neuter Code.  This will cause the patients' gender to automatically be updated when a Spay/Neuter item is transacted.  Users should go to the Procedure section tick the Spay/Neuter box for all procedures that cause the gender of a patient to change (Spay, Neuter, Pyometra and Cyrptorchid surgery for example).

Users will be notified in the transaction screen that the pet's gender will change when the transaction is complete.  Note that should the transaction be deleted, the pet will return to its original gender.

INCREASE AND BOLD THE INSTRUCTIONS PORTION OF THE PRESCRIPTION LABELS:  We have increased the font size on the instruction section of the prescription label.  Instructions will now also appear in bold.

Total Records, Clients and Patients:  We have updated the Clients and Patients tab to indicate total number or records, total number of clients, and total number of patients.

OUTSTANDING BALANCE REPORT:  We have added an outstanding balance report to the reports section of Vetofficesuite.com.  Simply enter a date range and an excel report will be created that shows all the information related to those clients that have an outstanding balance.

Thank you for being a loyal VetOfficeSuite.com customer.  It is your patronage that allows us to continue to improve and enhance the software.

Sincerely yours, 

Eric Bregman, VMD

CEO VetOfficeSuite.com, LLC

VetOfficeSuite.com New Features for July, 2016

Monday, July 25th

VetofficeSuite.com is pleased to announce we will be deploying new features and improvements this Wednesday, July 27^th.  It will be important that you clear the cache on all your devices that morning so that you will be able to use and enjoy all of the new components of VetOfficeSuite.com

An excellent resource for clearing your cache on all devices and operating systems can be found at http://www.refreshyourcache.com/en/home/.

Deployment List-

New Features:

•        Upcoming Reminders appear on the end of receipts
•        Email vaccine certificates directly to owners
•        Email nearly all forms and certificates
•       Added a text field to inventory and vaccines section for manufacturer.

Improvements:

•      Endotracheal tube size added to surgery form
•      Updated and improved the client/patients search plugin
•      Added infinite scroll to the transaction search section
•      Improved search results across the platform.
•       Layout and print improvements to many forms.

New Reports and Improvements:

•        Added a miscellaneous report
•        Added a column for appointment creation date.

New Features:

Upcoming Reminders Added to the End of All Receipts-

As requested by several of our users, we have now added upcoming reminders to the end of the receipt.  This fantastic new reminder feature applies to the pets that appear on a particular invoice and will list the due dates for any upcoming vaccines, preventatives or procedures.  We think you will really love this new feature.

Email Vaccine Certificates-

Along with the previously released ability to instantly email invoice to clients, VetOfficeSuite users will now have the ability to quickly and easily email clients their vaccine certificates.  This is ideal for clients who may not have the time or the computer knowledge to access the pet portal.  Simply select the vaccines you would like to appear on the certificate and click “Email Vaccine Certificate” .  A PDF file will automatically be sent from our servers to the client email address on record.  Remind you clients to check their spam folder if the do not see the email in their inbox.  Doctors can have their signatures digitally entered into VetOfficeSuite and they will automatically appear on the vaccine certificate. 

E-Mail SOAPS, Client Communication, Forms, Releases, & Certificates

Nearly all of our forms now can be emailed to the client directly from VetOfficeSuite.com.  Emailed forms and certificates will be sent from our servers as a pdf attachment to the clients email address of record.

Added Manufacturer to the Inventory & Procedures Section 

In efforts to continually improve our inventory section, we have added a text field for manufacturer.  This will also now be exported on any inventory reports.

Improvements

Added “Endotracheal Tube Size” to the surgery report.

Reporting Enhancements

Miscellanous Item Report

Due to popular demand, we have created a report specifically for the Miscellaneous item option on the transaction.  This report will include the Date, Time, Client, Patient and user that transacted the miscellaneous item, along with the item, the cost or discount, and the amount.  We feel you will find this very useful, particularly for inventory and front desk controls.

Please let us know if you have more ideas for upgrades!  We hope you enjoy the latest features. Thanks for being a VetOfficeSuite.com User!

New Features for May 2016

Hello VetOfficeSuite.com Users!

We've spent the last 2 months working on improving the VetOfficeSuite.com platform, and we're very happy with the list of upgrades for our latest deployment.  We make these changes based on feedback from you, our users, so please let us know what you think!  Here are this month's New Features-

MessageBoard/White Board

A Message Board/White Board has been placed on the home page.  Users can leave messages and tasks for individuals or the entire staff.  Items can then be marked resolved when they are completed. You can search all messages, my messages, and further categorize them by searching for Resolved and Not Resolved Messages. The Low inventory report that previously occupied this space has been moved to the reports section.

Increased items and Infinite Scroll for Inventory/Procedures/Vaccines search results  

Search results can now be viewed with infinite scrolling.  Simply select "Show More Results" and the page will populate.  This process can be continued until all results are viewed on a single page.  Available for all Inventory/Procedures/Vaccines and search results for those items.

Low Inventory Report Moved

The Low Inventory Report has been moved to "Reports" and Inventory/Service.  This report is also enabled with Infinite Scrolling.

Outstanding Balance Available on Client Information Screen

An "Outstanding Balance" button has been added to the client information screen.  You can check out any clients outstanding balance and list the associated invoices quickly and easily from the Client Tab.

Cancel Appointment from Schedule

A "Cancel Appointment" Button has been added to the Scheduling Screen.  An appointment can be quickly located on the calendar, and if necessary cancelled with the click of the button.

Client Portal Upgrades

When Clients access the pet portal, instead of seeing the word SOAP for their pet's examinations, they will now see the work EXAMS.  This is only on the pet portal side.  As always, clients can request appointment times from their pet portal as long as an email address is set up to receive those requests.  If you need help with this, just give us a call or send an email.

Pet Information Section Upgrades

There is improved functionality in the Pet Information Screen.  Users can now select "Other" for both Species and Breed.  The drop down box can then be populated with the desired text.  This allows the user to enter species and breeds that may not be in our drop down list, and have that appear on all Certificates.

Several other improvements have been instituted including various spelling corrections (Bichon Frise, and Lymph Node) as well as formatting improvements to the Anesthesia Release.

Please let us know if you have more ideas for upgrades!  We hope you enjoy the latest features.  Thanks for being a VetOfficeSuite.com User!

VetOfficeSuite.com Upgrades for February 2016

On Thursday, February 4th, we will be rolling out another deployment that will add a few new features to VetOfficeSuite.com.  As always, please remember to clear your cache to avoid any issues.  For a quick reminder how to clear your cache, click here.

Here are some highlights of the latest upgrades-

- A rotator button has been added to turn photos of your patients.  This will ensure you only need to upload one picture and save time.

- The Inventory/Procedure/Vaccination area will now be accessed only by the main admin to protect your pricing and inventory count.

- The Unit Price has been added to the report named "All Inventory Report"

- A text box for each inventory item can now be filled out in advance so the prescriptions you print will pre-populate with instructions.

- The name of your hospital now appears on the top left corner of each page so multi clinic users can better identify which clinic they are logged into.

- A new report is available that lists appointments and all pertinent information to those appointments.

For those of you looking forward to calendar upgrades, you'll be happy to know that improvements to our calemndar have been made and are currently being tested.  We look forward to rolling out the calendar improvements during our next deployment in March 2016.

As always, we'd love to hear your ideas for improvements to our platform!  Feel free to comment below or on our Facebook Page.  Thanks again for using VetOfficeSuite.com! 

Upgrades for December 2015

A letter from our VP of Sales, Eddie Whalen-

December 9, 2015

Good Morning VetOfficeSuite.com User!

First of all, everyone at VetOfficeSuite.com would like to wish you, your staff, and your family a Happy Holiday Season.  Thank you for using our platform in 2015.  We look forward to many more years of working with you.

I'm reaching out to you today to let you know that we have rolled out a number of bug fixes, improvements, and new features.  Among the new features are-

• An area for doctors to sign their name and store it for automatic signatures on rabies certificates
• A tick box in the client section that exempts the client from sales tax
• More options in the reports section

We will be following up with videos that will show you how to utilize the new features.  As usual, it is extremely important to clear your cache immediately today so you don't run into any issues.

If you notice any glitches, please reach out to your account manager.  We will be manning the phones all morning to help you if you run into difficulties.

Once again, thank you for being a VetOfficeSuite.com user!  We wish you a safe and prosperous 2016!

Sincerely,

Eddie Whalen

Vice President of Sales

VetOfficeSuite.com

Office- (855) 838-6334

Cell- (516) 939-VOS1

    

    

Check Out Our New Website!

Since our company formed in 2010, our users have been our greatest asset.  We've received countless ideas and suggestions, all which were documented and prioritized, and have added tons of new features to the VetOfficeSuite.com platform.  On June 10th, we published a new website that goes into more detail and lets visitors know VetOfficeSuite.com can give a practice everything they need to run efficiently.

Take a tour of our new Features Page and let us know what you think!  Thanks for all the great ideas and for being part of the VetOfficeSuite.com family!

VetOfficeSuite is Now Offering a Free Demo Account

Over the years, we here at VetOfficeSite.com have had many requests from people who want to try our platform without creating an account.  We've listened to your requests, and have created a Demo Account for you to use.  You will be able to use all aspects of our platform through the Demo Account, and get the chance to see how easy it is to use and navigate around the site.

VetOfficeSuite.com is a cloud based practice management platform built by veterinarians for veterinarians.  With our software, you can keep client & patient records, store images, manage your schedule, manage your inventory, create and e-mail invoices, and everything else you need to efficiently run your practice... all you need is an internet connection.

If you would like access to our demo account, or if you would like to start a 30 day trial for your practice, please fill out the form below and you will be assigned a user name and password.