Our Instructional Webinar Series

In an ongoing effort to make sure all of our users are using the VetOfficeSuite.com platform efficiently, we are happy to announce a series of webinars we will be conducting over the coming weeks. Each of these webinars will consist of a 10 to 15 minute tutorial, and a Q&A will be opened at the end to answer any specific questions our users may have.

Dr. Eric Bregman, VMD

Dr. Eric Bregman, CEO and Founder of VetOfficeSuite.com, will be conducting each webinar and will explain how he uses the platform in each of his Animal Hospitals.

Here is the schedule and the list of topics. Space is limited so please sign up at the bottom to reserve your spot.

Monday, 7/27, 8pm EST- Tips & Tricks- Using VOS Efficiently
Wednesday, 7/29, 3pm EST- Utilizing your calendar- Tips & Tricks
Monday, 8/3, 8PM EST- Setting up your inventory/procedures/vaccinations
Wednesday, 8/5, 3PM EST- Creating & Sending Invoices- Tips & Tricks
Monday, 8/10, 8PM EST- EMRs- How to utilize all of your forms

If you have a schedule conflict, don’t worry! Each of these webinars will be recorded & uploaded to our YouTube Page.

If you’d like to suggest a topic, please do so below, or write it on our Facebook Page.

July New Feature Deployment

On Tuesday, July 14th, we will be doing another deployment that will add a few new features.  As always, please remember to clear your cache to avoid any issues.  For a quick reminder how to clear your cache, click here.  Below are some highlights of the latest upgrades-

One of the main upgrades this deployment will add is a Minimum Distribution Fee.  Users will now have the ability to assign a minimum distribution fee to any item in inventory.  This will allow your practice to be compensated for stocking, preparing and dispensing prescription items regardless of the quantity dispensed.  You will have the ability to set the fee for each individual product to satisfy your practice's needs.

For those practices taking advantage of the ability for VetOfficeSuite.com to automate your reminders via email, you will now have the ability to run a report to examine what reminders have been sent in the last 90 days.

The report will be in an excel format and can be sorted and edited to meet your individual practice's needs.

Users will now also be able to print Chart Labels from the Patient information Screen.  You will see a free form text field available on the chart label to request procedures, document allergies, or alert staff to patient specific concerns.

To facilitate a better user experience, the monthly calendar will now focus on the current week.

 

Appointments are a valuable resource.  VetOfficeSuite.com now allows staff to check a box on the appointment screen to indicate that an upcoming appointment has been confirmed. Once saved, the date and time of the CONFIRMATION and the name of the staff member who confirmed the appointment will be visible.

We have new upgrades in the queue that we are planning on deploying in the coming months.  As always, if you have any suggestions, please reach out to your account manager.  Thank you for using VetOfficeSuite.com! 

Check Out Our New Website!

Since our company formed in 2010, our users have been our greatest asset.  We've received countless ideas and suggestions, all which were documented and prioritized, and have added tons of new features to the VetOfficeSuite.com platform.  On June 10th, we published a new website that goes into more detail and lets visitors know VetOfficeSuite.com can give a practice everything they need to run efficiently.

Take a tour of our new Features Page and let us know what you think!  Thanks for all the great ideas and for being part of the VetOfficeSuite.com family!

A Testimonial From Dr. Tonia Shatzel at 30AVet in Santa Rosa Beach, FL

"I began using VetOfficeSuite.com in 2013, and was one of the very first consumers to use it.  I found it incredibly intuitive and easy to use, and trained myself to use the majority of the software just by trial and error within a few hours of signing up.  When I hit the wall of my learning and reached out for customer support, I was contacted almost immediately with offers for a video training conference, which closed the loop on my education with the product. 

VetOfficeSuite.com is perfect for my practice.  We are a tech-savvy hospital, and we love our gadgets!  With VetOfficeSuite.com, we are able to access patient records from any device connected to the internet: laptops, iPads, iPhones, etc. have all been used to access patient records both here at the hospital and on house calls.  Our clients, who also tend to be tech-savvy, love being able to access the medical notes and vaccination history from home or their smart phone as well!

As one of the first users, I've been able to witness VetOfficeSuite.com being continually upgraded and improved by the developers.  It has become even easier to jump from screen to screen, type in medical notes, and create invoices and estimates.  In our office, we bring a laptop into the room with us, create the client and pet (for new patients), start a SOAP and then type in all the medical notes, create the invoice, print labels, etc. wirelessly, all from the exam room.  The technicians then check the owner out in the room using Intuit credit card processor/swiper on an iPad, and then email the VetOfficeSuite.com itemized receipt directly to the client and create recheck appointments all in the room before the client leaves.  Because of this cloud-based technology we have no need to move the client from station to station to check them in and out...we do it all in one place which makes for superior customer service!

VetOfficeSuite.com has experienced a few glitches during the development, but the customer support team is extremely accessible and the turnaround time for problems ranges from an hour to just a few days.  If a problems is severe, they treat it as an emergency and fix it immediately.  If it's not a pressing problem, it may take 1-2 days and then they will alert us that the problem is resolved.

I chose VetOfficeSuite.com over other cloud-based products because it was the strongest product on the market offering me the most options for record-keeping, practice management, reminders and inventory management.  Cloud-based record keeping is superior in every way to the old options, and Vetofficesuite is an affordable, user-friendly product that has excellent customer support.  I highly recommend it to any vet hospital who wishes to stay cutting edge with their services!

Dr. Tonia Shatzel 

30AVet

VetOfficeSuite is Now Offering a Free Demo Account

Over the years, we here at VetOfficeSite.com have had many requests from people who want to try our platform without creating an account.  We've listened to your requests, and have created a Demo Account for you to use.  You will be able to use all aspects of our platform through the Demo Account, and get the chance to see how easy it is to use and navigate around the site.

VetOfficeSuite.com is a cloud based practice management platform built by veterinarians for veterinarians.  With our software, you can keep client & patient records, store images, manage your schedule, manage your inventory, create and e-mail invoices, and everything else you need to efficiently run your practice... all you need is an internet connection.

If you would like access to our demo account, or if you would like to start a 30 day trial for your practice, please fill out the form below and you will be assigned a user name and password.

VetOfficeSuite.com Welcomes NewslettersForVets to our Network!

At VetOfficeSuite.com, we are always looking to partner with other companies in the veterinary industry who can help pass savings on to our users.

Here's an example of an e-mail from NewslettersForVets.

This week, we would like to introduce NewslettersForVets to our network! NewslettersForVets will take the tedious work of writing monthly newsletters to your clients and put it into the hands of professionals.  From the content of the e-mail to the layout, everything is handled for you, and your clients will receive a professional e-mail directly from your company. See these 5 reasons why you should use newsletters for your practice.

Here's a statement from Eddie Whalen, VP of Sales at VetOfficeSuite.com which describes the relationship recently formed with Dr. Michael LoSasso, Lead Editor of NewslettersForVets-

"VetOfficeSuite.com is proud to announce an exclusive deal for their customers, from our friends at NewslettersForVets, a small e-publishing house that specializes in quality HTML newsletters for small animal veterinarians. To say that they “specialize” in newsletters for the small animal practitioner is a bit of a misnomer - that is all they do. High quality, interesting and timely articles help bond your clients to your practice, while making your clients more aware of the services you offer. Each hospital has a fully customized newsletter, using their colors, logos, photos, and links to social media sites (and anything else you want). If you want to include your own content, they can do that for you. Take advantage of their special offer for our customers, at http://newslettersforvets.com/VOS, and get 2 FREE trial months instead of 1!"

Testimonial from Dr. Deirdre Chiaramonte, DVM, ACVIM, CCRT, CVA

"When I began my mobile veterinary practice I was not sure I could afford an electronic medical records program never mind learn how to operate one.

VetOfficeSuite.com has been a wonderful choice for me as the program is very, very user friendly and the information is presented in a straightforward manner.  It has made me much more efficient, organized and effective. I love that it is cloud-based for my house call practice making charting on the road and answering client calls MUCH easier with the information in my hand.

Having used multiple veterinary software programs while doing locums work, VetOfficeSuite.com has been the easiest to learn. The software is continually modified to accommodate user requests and enhance the offerings.  The support team is incredible in their support and attentiveness to my wants and needs. I am very happy with VetOfficeSuite.com and will certainly recommend it to others."

Deirdre Chiaramonte, DVM, ACVIM, CCRT, CVA

NYC Mobile Vet

Veterinary Advisor Assisi Animal Health