VetOfficeSuite.com Instructional Webinars for February

We hope you've had a successful kickoff to 2016! With Month 1 of this year just about in the books, and an influx of new users to VetOfficeSuite.com, we decided to announce a new round of our popular and successful Instructional Webinars.

Dr. Eric Bregman, VMD

In the past, our webinars have helped new users learn how to navigate our platform and helped staff members learn the basics and apply our software to their daily routine.  Instead of choosing a topic to begin with, we are going to announce days and times when these webinars will be available and let YOU choose the topic in a round robin Q&A.  Each of these webinars will be hosted by our founder Dr. Eric Bregman and last for 30-60 minutes based on feedback.  

The webinars will start on Monday, February 8th at 7PM EST, and will repeat each Monday in February.  Space is limited so please RSVP by commenting on our Facebook Page.

We will record each of these webinars and upload them to our YouTube Page, so no need to worry if you can't make them.  If you have any topic requests, please respond below.

We're looking forward to working with you.  Thanks again for being a VetOfficeSuite.com user!

Upgrades for December 2015

A letter from our VP of Sales, Eddie Whalen-

December 9, 2015

Good Morning VetOfficeSuite.com User!

First of all, everyone at VetOfficeSuite.com would like to wish you, your staff, and your family a Happy Holiday Season.  Thank you for using our platform in 2015.  We look forward to many more years of working with you.

I'm reaching out to you today to let you know that we have rolled out a number of bug fixes, improvements, and new features.  Among the new features are-

• An area for doctors to sign their name and store it for automatic signatures on rabies certificates
• A tick box in the client section that exempts the client from sales tax
• More options in the reports section

We will be following up with videos that will show you how to utilize the new features.  As usual, it is extremely important to clear your cache immediately today so you don't run into any issues.

If you notice any glitches, please reach out to your account manager.  We will be manning the phones all morning to help you if you run into difficulties.

Once again, thank you for being a VetOfficeSuite.com user!  We wish you a safe and prosperous 2016!

Sincerely,

Eddie Whalen

Vice President of Sales

VetOfficeSuite.com

Office- (855) 838-6334

Cell- (516) 939-VOS1

    

    

Multi Pet Invoicing Feature

Every month, the team at VetOfficeSuite.com rolls out a new feature based on our user feedback.  Today, we added a feature that many of you have requested- Multi Pet Invoicing.

Dr. Eric Bregman has created a video that gives you a tutorial on how to use the new Multi Pet Invoicing feature.  You can watch it by visiting the video on our YouTube Page.

As always, when we add a new feature, you must clear your cache to ensure you won't have any issues.  Many users wonder why we insist you clear your cache when new features or fixes are added.  We found a great website called AskLeo.com where Leo Notenboom, a software engineer since 1979, answers all of your questions about the internet.  He gives a great explanation on why you should clear your cache.  You can read about it by clicking here.

Our goal at VetOfficeSuite.com is to make our website the #1 Veterinary Practice Management Platform on the market.  User feedback is very important to us, so if you have any suggestions for new features, please write them below or contact our team at admin@vetofficesuite.com.  We hope the new Multi Pet Invoicing feature saves time for you and your staff!

Our Instructional Webinar Series

In an ongoing effort to make sure all of our users are using the VetOfficeSuite.com platform efficiently, we are happy to announce a series of webinars we will be conducting over the coming weeks. Each of these webinars will consist of a 10 to 15 minute tutorial, and a Q&A will be opened at the end to answer any specific questions our users may have.

Dr. Eric Bregman, VMD

Dr. Eric Bregman, CEO and Founder of VetOfficeSuite.com, will be conducting each webinar and will explain how he uses the platform in each of his Animal Hospitals.

Here is the schedule and the list of topics. Space is limited so please sign up at the bottom to reserve your spot.

Monday, 7/27, 8pm EST- Tips & Tricks- Using VOS Efficiently
Wednesday, 7/29, 3pm EST- Utilizing your calendar- Tips & Tricks
Monday, 8/3, 8PM EST- Setting up your inventory/procedures/vaccinations
Wednesday, 8/5, 3PM EST- Creating & Sending Invoices- Tips & Tricks
Monday, 8/10, 8PM EST- EMRs- How to utilize all of your forms

If you have a schedule conflict, don’t worry! Each of these webinars will be recorded & uploaded to our YouTube Page.

If you’d like to suggest a topic, please do so below, or write it on our Facebook Page.

July New Feature Deployment

On Tuesday, July 14th, we will be doing another deployment that will add a few new features.  As always, please remember to clear your cache to avoid any issues.  For a quick reminder how to clear your cache, click here.  Below are some highlights of the latest upgrades-

One of the main upgrades this deployment will add is a Minimum Distribution Fee.  Users will now have the ability to assign a minimum distribution fee to any item in inventory.  This will allow your practice to be compensated for stocking, preparing and dispensing prescription items regardless of the quantity dispensed.  You will have the ability to set the fee for each individual product to satisfy your practice's needs.

For those practices taking advantage of the ability for VetOfficeSuite.com to automate your reminders via email, you will now have the ability to run a report to examine what reminders have been sent in the last 90 days.

The report will be in an excel format and can be sorted and edited to meet your individual practice's needs.

Users will now also be able to print Chart Labels from the Patient information Screen.  You will see a free form text field available on the chart label to request procedures, document allergies, or alert staff to patient specific concerns.

To facilitate a better user experience, the monthly calendar will now focus on the current week.

 

Appointments are a valuable resource.  VetOfficeSuite.com now allows staff to check a box on the appointment screen to indicate that an upcoming appointment has been confirmed. Once saved, the date and time of the CONFIRMATION and the name of the staff member who confirmed the appointment will be visible.

We have new upgrades in the queue that we are planning on deploying in the coming months.  As always, if you have any suggestions, please reach out to your account manager.  Thank you for using VetOfficeSuite.com! 

Check Out Our New Website!

Since our company formed in 2010, our users have been our greatest asset.  We've received countless ideas and suggestions, all which were documented and prioritized, and have added tons of new features to the VetOfficeSuite.com platform.  On June 10th, we published a new website that goes into more detail and lets visitors know VetOfficeSuite.com can give a practice everything they need to run efficiently.

Take a tour of our new Features Page and let us know what you think!  Thanks for all the great ideas and for being part of the VetOfficeSuite.com family!

A Testimonial From Dr. Tonia Shatzel at 30AVet in Santa Rosa Beach, FL

"I began using VetOfficeSuite.com in 2013, and was one of the very first consumers to use it.  I found it incredibly intuitive and easy to use, and trained myself to use the majority of the software just by trial and error within a few hours of signing up.  When I hit the wall of my learning and reached out for customer support, I was contacted almost immediately with offers for a video training conference, which closed the loop on my education with the product. 

VetOfficeSuite.com is perfect for my practice.  We are a tech-savvy hospital, and we love our gadgets!  With VetOfficeSuite.com, we are able to access patient records from any device connected to the internet: laptops, iPads, iPhones, etc. have all been used to access patient records both here at the hospital and on house calls.  Our clients, who also tend to be tech-savvy, love being able to access the medical notes and vaccination history from home or their smart phone as well!

As one of the first users, I've been able to witness VetOfficeSuite.com being continually upgraded and improved by the developers.  It has become even easier to jump from screen to screen, type in medical notes, and create invoices and estimates.  In our office, we bring a laptop into the room with us, create the client and pet (for new patients), start a SOAP and then type in all the medical notes, create the invoice, print labels, etc. wirelessly, all from the exam room.  The technicians then check the owner out in the room using Intuit credit card processor/swiper on an iPad, and then email the VetOfficeSuite.com itemized receipt directly to the client and create recheck appointments all in the room before the client leaves.  Because of this cloud-based technology we have no need to move the client from station to station to check them in and out...we do it all in one place which makes for superior customer service!

VetOfficeSuite.com has experienced a few glitches during the development, but the customer support team is extremely accessible and the turnaround time for problems ranges from an hour to just a few days.  If a problems is severe, they treat it as an emergency and fix it immediately.  If it's not a pressing problem, it may take 1-2 days and then they will alert us that the problem is resolved.

I chose VetOfficeSuite.com over other cloud-based products because it was the strongest product on the market offering me the most options for record-keeping, practice management, reminders and inventory management.  Cloud-based record keeping is superior in every way to the old options, and Vetofficesuite is an affordable, user-friendly product that has excellent customer support.  I highly recommend it to any vet hospital who wishes to stay cutting edge with their services!

Dr. Tonia Shatzel 

30AVet